Date: August 2025

Eversource’s managed charging programs have come a long way since 2019 when the first EVSE enrolled in the ConnectedSolutions demand response program. A new EV program in Connecticut in 2022 launched Eversource’s managed charging program evolution, which has required it to incorporate a new element into the program design each year while maintaining and ultimately converting legacy cohorts. Managing the complexity associated with running multiple variations of a similar charging program for unique groups of customers is a challenge, but it has  provided valuable learnings for the utility and its implementation and evaluation partners.  Join us to hear Eversource’s observations on the impacts of its new program elements on customer behavior and customer satisfaction with its managed charging programs.

Speakers:
Amy Findlay, ChargeScape
Marshall Blundell,Demand Side Analytics
Gabby Ostrov,Eversource
Jhena Vigrass,Connecticut Public Utilities Regulatory Authority