42ND CONFERENCE

Delivering Complementary Value with Energy Efficiency and DER integration

  • The presentation focuses on a public-private partnership to serve 740 customer homes located on the Hawaiian island of Oahu. (Nov 2020)
202042nd ConferenceDEREnergy EfficiencyIntegration

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42ND CONFERENCE

Pepco’s 3-Pronged Strategy for the Evolution of Demand Response

  • Pepco compares three approaches to DM including traditional direct install, BYOD DR (demand response and energy efficiency), and smart home for DR beyond thermostats. (Nov 2020)
Demand Response202042nd Conference

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42ND CONFERENCE

Evolving Demand Response with a Multi-DER Portfolio

  • BGE's vision for managing a DER portfolio at scale across multiple asset classes, including customer engagement, program design, and implementing BYOT and BYOD TOU programs through a DERMS. (Nov 2020)
Demand Response202042nd ConferenceDRDER

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42ND CONFERENCE

COVID-19 and 2020 DR Summer Control Season Review

  • A review of the 2020 DR Summer Control season, exploring expectations, how COVID-19 affected plans, what happened, and the lessons learned. (Nov 2020)
202042nd Conference

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42ND CONFERENCE

Scalable Technology, Scalable Customer Satisfaction

  • Burlington Electric Department's and Packetized Energy's automated peak prediction solution plus technology that transforms electric water heater fleets into virtual batteries providing a range of real-time grid services. (Nov 2020)
Customer Engagement202042nd Conference

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42ND CONFERENCE

The Utilities, DERMS Providers, and Tech Companies Advancing DR Programs

  • Three months into COVID-19, Minnesota's Connexus Energy restarted customer recruitment and installation of its Wi-Fi PowerNap® Air Conditioning Load Management program, resulting in best practices and lessons learned. (Nov 2020)
Demand Response202042nd ConferenceDERMSUtilities

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42ND CONFERENCE

Optimizing TOU Rate Plan Participation While Maximizing Customer Satisfaction

  • SCE and GridX discuss customer education around TOU plans, and how these help maximize participation and increase customer satisfaction. (Nov 2020)
PricingCustomer Engagement202042nd ConferenceTOU

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42ND CONFERENCE

Energy Efficiency and Non-Wire Alternatives: Learnings from DTE's Pilot in Michigan

  • DTE's Non-Wires Alternative Pilot in Commerce Township, MI provides learnings for using EE measures to achieve locationally and temporally targeted load reductions. (Nov 2020)
202042nd ConferenceEnergy EfficiencyNon-wire Alternatives

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42ND CONFERENCE

Case Study: Adapting Program Protocols to Provide a Safe, Positive Customer Engagement and Installation during COVID-19

  • COVID 19 has changed how utilities interact with customers, especially when the sensitivities of enter a customer's home come up. (Nov 2020)
Customer Engagement202042nd ConferenceCOVID-19

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42ND CONFERENCE

BGE Offers Virtual Thermostat Installation due to COVID-19

  • Faced with Maryland's and BGE's COVID-19 restrictions on limiting customer interactions to emergency situations only, BGE teamed with Scope Services to support their legacy demand response program. (Nov 2020)
Demand Response202042nd ConferenceCOVID-19

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