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42nd PLMA Conference
41st PLMA Conference
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HOT TOPIC
Utility Programs that Help Customers during COVID-19 Quarantine
COVID-19 era utility programs that are helping families to manage their utility bills while both working from home and trying to educate and entertain children. (July 2020)
Customer Engagement
2020
HOT TOPICS
COVID-19
Residential
Details
HOT TOPIC
Voices of Experience: Residential Demand Charges at Electric Cooperatives
Mid-Carolina Electric in South Carolina, Butler Electric in Kansas and Platte-Clay Electric in Missouri were among the first to implement residential demand charges and now have several years of lessons learned and best practices to share. (February 2022)
Pricing
HOT TOPICS
2022
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