Date: November 2025

Utilities are expanding their demand response (DR) and virtual power plant (VPP) programs to include battery storage, and these resources offer uniquely flexible capacity as well as distinct challenges around customer engagement, program design, and incentive structures. This session examines two real-world implementations: Puget Sound Energy’s residential battery integration and Eversource’s commercial and industrial (C&I) battery deployment within their VPP portfolio.

Participants will learn about the challenges, successes, and proven strategies from both programs, gaining actionable insights for incorporating battery assets into their own demand response and virtual power plant initiatives. The discussion covers practical implementation steps for both residential and C&I segments and proven approaches for maximizing customer satisfaction and maintaining high participation rates throughout the program lifecycle.

Speakers:
Corey Benson, Uplight
Tom Smith, Puget Sound Energy
Timothy Knief, Eversource Energy