Behavioral DR Discussion with the Customer Engagement IG

Explores residential behavioral DR techniques currently employed across various utilities. (March 2020)

FAQ

Date: March 2020

PLMA's Customer Engagement Interest Group explores residential behavioral DR techniques currently employed across various utilities. Baltimore Gas and Electric speaks about their large-scale Peak-Time Rebate program, Arizona Public Service gives insights on their award-winning Smart Thermostat program, and CPS Energy discusses how they engage over 300,000 customers in Behavioral Demand Response through friendly competition.

Speakers:
Scott Jarman, Austin Energy
Tom Hines, Arizona Public Service
Leigh Jarosinski, Baltimore Gas and Electric
Julie Cain, CPS Energy