Utility Programs that Help Customers during COVID-19 Quarantine

COVID-19 era utility programs that are helping families to manage their utility bills while both working from home and trying to educate and entertain children. (July 2020)

FAQ

Date: July 2020

Our guest facilitators lead an online conversation that explores utility programs that will help families in COVID-19 quarantine who are trying to manage utility bills while working from home and also trying to educate and entertain children.

What's your perspective? How can utilities most effectively serve their residential customers in these unprecedented circumstances? You'll gather key insights and ideas from fellow load management practitioners from across the PLMA membership.

Speakers:
Ashley England, TVA EnergyRight
Lee Moran, Franklin Energy
Diana Sefcik, Orange and Rockland Utilities and Co-Chair, Customer Engagement Interest Group