Growing Customer Relationships and Energy Sales through Beneficial Electrification

Salt River Project's BE program results to date, including insights into its process for continuous program improvement. (April 2020)

FAQ

Date: April 2020

Salt River Project (SRP) implemented a beneficial electrification program in 2017 to help meet corporate load growth and sustainability goals. With two full years of program operations completed, the utility has learned a great deal about getting the most out of this new type of program, including optimizing customer incentives to maximize environmental benefits and ensure that new load is beneficial to the grid.

Programs like this one create new demand that has the theoretical ability to utilize excess capacity, improve utility load factor, and increase the sales base over which fixed costs are spread, positively impacting all customers. But how can a utility considering an electrification initiative be sure that all these benefits line up the way they are supposed to?

In this session, SRP presents its BE program’s results to date and provides insights into its process for continuous program improvement and achieving its strategic objectives.

Speakers:
Joseph deGraft-Johnson, Salt River Project
Bob DiBella, ICF