Distributors may purchase multiple copies of packages to distribute to learners, and follow their progress. Bulk discounts are below.
| Quantity | Price per voucher |
|---|---|
| 1+ | $0.00 |
Date: November 2020
Time-of-use rate plans provide a great incentive for consumers to change electric consumption patterns, helping align a customer's cost to the actual cost of producing and distributing electricity. To maximize and optimize customer participation, utilities need to properly design and deploy TOU rates, as well as educate customers on how their bill can be affected. Bill simulation, or shadow billing, can play a key role in segmenting customers, identifying winners and losers and projecting revenue impacts.
This presentation focuses on the customer education portion, how to maximize participation while increasing customer satisfaction.
Speakers:
Eva Molnar, Southern California Edison
Scott Engstrom, GridX