Date: May 2025

Every utility, regardless of size, has an important role to play in managing peak demand. Although many factors are involved in the success of a demand response program, all demand flexibility programs and VPPs thrive with one simple ingredient: customer enrollment and participation. This panel will dive into Northeastern REMC’s smart thermostat program's success and enrollment strategies. We’ll also highlight the technology needed to ensure continued engagement and retention in these types of programs. Join us as we discuss how to connect and engage with customers to incentivize their enrollment and participation in demand response.

Speakers:
Alex Aznar, Virtual Peaker
Christopher Todd, Northeastern REMC