As EVs proliferate and managed charging programs become popular, those in multi-family dwellings (MUDs) are often left behind. However, some utilities are scaling up MUD programs, offering a model for others to follow, bringing lower costs to drivers and grid benefits to utilities. This session outlines how MUD solutions are more challenging than single-family applications. We will present a detailed journey map highlighting what needs to happen for success, the roles of various players, and the unique utility role. Two case studies from Avangrid and ConEd will showcase their rapidly scaling MUD programs. We will discuss program design, recruitment and incentive strategies, and onboarding processes, emphasizing the complexity and necessary considerations for each journey stage. Both behavioral and active managed charging approaches will be discussed. We will end with an open and honest Q&A/comment session with the audience to get their ideas on how to improve our collective approaches.

 

Speakers:
Kirsten Millar, Virtual Peaker
Kate Merson, ev.energy
Charles Spense, Avangrid
Joseph Yanowitz, Consolidated Edison